Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Gradient Insight Ltd website (https://gradientinsight.com). By accessing or using our website, you agree to these Terms. These Terms apply to all visitors and users of our digital presence.

Gradient Insight Ltd is a company registered in England and Wales. We operate with a commitment to professional transparency and mutual respect.

Our website provides information about our AI and data science consultancy services and allows you to book introductory discovery calls.

• Informational Purpose: The content on this website is for general information and should not be considered a substitute for formal professional advice tailored to your specific business.
• Discovery call bookings: Booking a meeting through our site is a request for a discovery call. While we strive to honour all confirmed bookings, they are subject to consultant availability.
• Engagement: Full consultancy engagements are governed by separate, mutually agreed-upon Statements of Work (SOW) or Master Service Agreements (MSA).

We value the trust you place in us when sharing information about your business. We maintain a standard of mutual confidentiality for all introductory discussions:

• Our Commitment: We will treat any non-public, proprietary information shared during introductory discovery calls as confidential.
• Your Commitment: You agree to treat any proprietary methodologies or technical insights shared by us during these discussions as confidential.
• Standard Exclusions: Confidentiality does not apply to information that is already public, independently developed, or required to be disclosed by law.

We respect intellectual property rights and expect the same from our visitors.

To ensure a secure experience for all users, you agree to use our website responsibly:

• Standard Access: Standard search engine indexing and non-disruptive browsing are encouraged.
• Prohibited Actions: Activities that aim to interfere with site security, introduce malicious code, or use contact forms for unsolicited marketing (spam) are prohibited.
• Accuracy: When booking a meeting or using our contact forms, you agree to provide accurate and truthful information.

The field of AI and data science evolves rapidly. We strive to provide high-quality information, but please note:

• No AI Guarantee: Discussions regarding AI capabilities or potential implementation results are based on current technical landscapes and do not guarantee specific future outcomes.
• Technical Currency: While we update our content regularly, we do not warrant that all technical data is perfectly current at all times.

To the extent permitted by law, our aim is to limit liability in a manner that is reasonable for a professional consultancy relationship:

These standard provisions help ensure the clarity of our relationship:

• Severability: If any part of these Terms is found to be unenforceable, the rest of the Terms will remain in full force.
• Governing Law: These Terms are governed by the laws of England and Wales, and any disputes will be handled by the courts of England and Wales.
• Changes: We may update these Terms from time to time to reflect changes in our services or legal requirements.